Last updated: March 2026
At ReportLoop, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our service.
We collect information you provide directly (name, email, agency details) and data generated through your use of our service (reports created, clients managed, usage analytics).
We use collected information to provide and improve our service, send transactional emails, process payments, and communicate updates. We do not sell your personal data.
Your data is stored securely on Supabase infrastructure with encryption at rest and in transit. We implement industry-standard security measures to protect your information.
We use trusted third parties including Stripe (payments), Resend (email), and OpenAI (report generation). Each is bound by their own privacy policies.
Data belonging to your clients (contacts, metrics, report history) is stored under your account. You are responsible for obtaining appropriate consent from your clients.
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
We retain your data for as long as your account is active. Upon account deletion, your data is removed within 30 days except where required by law.
You have the right to access, correct, or delete your personal data. Contact us at support@reportloop.io to exercise these rights.
For users in the European Economic Area, we comply with GDPR requirements. Our legal basis for processing is contractual necessity and legitimate interests.
Our service is not directed to children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.
If you have any questions about this Privacy Policy, please contact us at support@reportloop.io.